Strategy and Performance Associate

Join a supportive, collaborative team transforming the legal industry.

About Juno

Our mission at Juno is to replace lawyers with software and thereby deliver simpler, clearer and faster legal services to individuals and businesses in the UK.

We’ve started with property law, helping thousands of people to buy, sell and remortgage their home. We provide our clients with a stress-free online experience, underpinned by our process automation and machine learning platform, and delivered through our wholly owned English law firm.

Our revenue has tripled year-on-year, and we’ve carved out a reputation as client-focused innovators within the legal and property sectors. Over the next 18 months we will expand the scope and scale of services we offer, supporting tens of thousands of people with a growing range of major life events.

We work hard to make Juno a great place to work. We regularly take stock of how things are going for every team – and learn from what people share. That feedback has helped us become more transparent and better-connected internally, and it’s also helped us make more fundamental changes, like working with parents and carers to support bespoke work hours.

We’re creating an entirely new class of law firm from the ground up. No-one else is thinking about legal services the way we are (trust us – we’ve checked). Now we’re looking for incredible people like you to help us make it happen. Come join us!

The role

You’ll be our lead on performance monitoring and management reporting across the business, and work closely with our CEO (McKinsey alumnus), Head of Finance and other members of the senior leadership team to help them understand how the business is performing, what we should improve, and what that means for our financial / operational health and hiring plans.

As the business continues to grow we’d expect you to take on additional responsibilities, which makes it unlikely that you’ll be working on the same scope and projects indefinitely. We’d also expect that you’ll automate large parts of your role over time, leaving space for more detailed analysis of unusual events, future opportunities and special projects. This is a great opportunity to get exposure to all parts of the business & play a significant role in our growth.

We’ve listed some examples of what you will work on when you join:

  • build and improve dashboards and models that visualise operational performance of individuals and teams, defining KPIs so everyone can understand their own performance over time and see how they’re doing relative to their peers and other teams within Juno
  • be responsible for ongoing monitoring and reporting of booked revenue, cashflow and margins for every transaction, channel and type of legal work that we do, and modelling the potential impact of process improvements and pricing decisions
  • define key metrics and put in place weekly, monthly and quarterly reports and forecasts (operational and financial) to help the senior leadership team understand the health of the business and make decisions about priorities and resource allocation
  • work with the senior leadership team to systematically identify high impact opportunities for process improvement and/or automation that will enable the business to scale up profitably and reach our target gross margins
  • perform ad hoc analysis for the CEO and senior leadership team on specific areas of interest that will inform business strategy and decision making, and identify opportunities to enhance business decision making through improved reporting

Tools: our primary analytics stack is Looker/SQL and Google Sheets, with growing use of Jupyter notebooks, pytorch and Amazon’s machine learning APIs.

The role can be full-time or part-time (three or four days per week), with flexible working hours and remote working as standard. If you need to travel to London for occasional in-person meetings we’ll pay reasonable travel, subsistence and accommodation expenses.

Compensation package includes a competitive salary, share options and employer pension contribution (3% of salary). Paid leave entitlement is 25 days per year, plus UK public holidays, with pro rata adjustments for part-time roles.

Who we’re looking for

There are many paths to this role, including technical and non-technical degrees, vocational training, and operational analysis skills learned on the job.

You’re deeply curious, hands on, with a bias to action. You’re comfortable with ambiguity, can work independently or with others as the situation requires, and manage multiple projects in parallel to meet tight deadlines.

You combine an analytical, data-driven approach to problem solving with excellent verbal and written communications skills. You bring attention to detail, a sense of urgency and ownership, and relentless follow through.

You’re very confident using Excel or Google Sheets for data analysis and financial modelling, including use of pivot tables and advanced formulae. Experience of SQL, Looker, Tableau or PowerBi would be a bonus, but it’s not required on day one.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, and you have a strong track record of data analysis and/or operational improvement, we encourage you to apply, even if you don’t have direct experience of all the tools we use.

How to apply

Send a brief CV and covering letter to explaining why you’d like to work at Juno in this role, and why your prior experience makes you a strong candidate.